Frequently Asked Questions

Q: Is breakfast included?

Absolutely! A European-inspired, cold buffet breakfast will be provided for all guests. Fresh croissants & breads, meats & cheeses, yogurt & muesli, and of course exquisite coffee courtesy of our Miele espresso machine. Or a nice cup of tea for those who are caffeinated enough!

Q: Is there parking?

Yes, we have free parking onsite. There are a few street-front spots located out the front door on Mackenzie Avenue or beside the house on 3rd Street. There is also space for 2-3 vehicles behind the house, accessed via the alleyway off 3rd Street.

Q: Is there air conditioning?

Yes, we have a cooling system to keep our guests comfortable throughout the summer.

Q: Is there space to safely store my skis/ snowboards/ bikes (equipment/gear)?

Yes! We have a gear drying room at the back of the property as well as a detached, secure garage that can safely store bikes and skis/snowboards depending on the time of year.

Q: What is the cancellation policy?

Please view our cancellation policy here

Q: Can I bring my pet?

Unfortunately we have a no-pet policy at this stage.

Q: Will I have a private bathroom?

There are 3 shared bathrooms at the Copeland - 1 half-bathroom on the main floor, and 2 full-bathrooms on the 2nd floor. If your group has booked the whole property, you will have exclusive access to all 3 bathrooms. If you have booked a room or 2 and there are other guests staying in the other room(s), the main floor bathroom will be shared between all parties (sanitised daily), and at check-in our staff will designate a 2nd floor bathroom for your group to exclusively use. We do not typically have 3 groups in-house at a time, but if this occurrence arises we will inform you prior to confirming your booking that you may be sharing a bathroom with another party.

Q: What taxes do I have to pay on my Copeland stay?

As an accommodation provider in BC, we are required to charge 5% GST (Goods & Services Tax), 8% PST (Provincial Sales Tax for Accommodation), and 2% MRDT (Municipal & Regional District Tax).

Q: Where should we eat? 

The Copeland is perfectly located to check out many of Revelstoke’s dining options. Check out our Town & Culture pages for info on a few of our favourite spots!

Q: Is The Copeland close to downtown? 

Yes! We are located right in the heart of Revelstoke, just a block away from downtown.